Questions & Answers
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Get answers from real customers and in-house experts with AnswerBox.
Q:Does this product also remove make up or should I still use a makeup remover before using this product?Asked on 7/25/2015 by Sarah
A:I always recommend a makeup remover first in order to cleanse the skin properly and perfectly!Answered on 7/26/2015 by Alexander from Lush Direct
Q:Does this product have to be stored in the fridge? Where is the best place to store it?Asked on 7/17/2015 by Lucia from Reino Unido
A:You don't have to store this in the fridge, the best place to keep it is in a cool, dry area!Answered on 7/17/2015 by Anonymous
Q:I am having a terrible time with hormonal cystic acne and oily skin. I read online that Herbalism would be the way to go. Once I went into a Lush store they told me Herbalism would be good but for cystic acne Aqua Marina would help much more so I ended up getting it. Wanted to know what your thoughts were comparing the two for help with cystic acne.Asked on 7/4/2015 by stacy needs help
A:I would recommend Herbalism for active acne breakouts. The herbs will help balance out the oils, and it is a nice deep cleanser.Answered on 7/16/2015 by Sal
Q:Is this less drying than Fresh Farmacy? Fresh Farmacy tends to dry out my skin, so I was considering using this in the morning and using Fresh Farmacy before bed, and using a mask a few times a week for exfoliation.
Is that possible? I have sensitive, combination skin.Asked on 6/10/2015 by Athena
A:Yes, it should be because there's more moisturizing properties like seaweed! Also, it's more nourishing because it clay based rather than Fresh Farmacy, which has a soap base. You can try using Fresh Farmacy every few days and not every day, and couple that with a Fresh Face Mask 2-3 times a week.Answered on 6/12/2015 by Pauline
Q:Would you recommend this product for dry skin that doesn't seem to retain moisture well? If not, which cleanser would be best?Asked on 6/8/2015 by Clover
A:I prefer Angels on Bare Skin. I use Aqua Marina when I get sunburns and my normal/oily nose fave feels very dry and tight after I wash it. I need toner and moisturizer to feel normal again. Angels never makes my fave feel dry, even without moisturizer. That being said I do like both.Answered on 7/23/2015 by Estrogenfest from Annapolis, MD
A:I love this cleanser - I have sensitive skin and will buy this cleanser as
long as it is available!!!Answered on 6/9/2015 by Anonymous
A:Aqua Marina is a great choice for dry skin both because it contains gentle ingredients, and cleans with clay instead of a lather like some traditional cleansers.Answered on 6/9/2015 by Melissa S from LUSH Direct
A:Yes, this is great for dry skin because it doesn't strip your skin of
moisture like a lot of foaming cleansers do. If you wear makeup I'd
recommend removing that first, (I just use coconut oil), since it doesn't
remove makeup well.Answered on 6/9/2015 by Anonymous
Q:I was told at my local lush store that this product is being discontinued. :( is this true?Asked on 6/5/2015 by Cat from Boston,MA
A:It's true that a list has been published by a shop in the UK, but that doesn't mean anything for us here in North America yet! Often, changes that happen in the UK do end up happening here across the pond, but we'll be sure to give our Lushies lots of notice first. If we do have to say goodbye to some products, though, it means there will be more room in our shops for beautiful new products!Answered on 6/8/2015 by Lana from LUSH Direct
Q:How well does Aqua Marina exfoliate the skin? Is it enough to aid in a little flakiness and blackheads on the nose? This product sounds great for my skin otherwise.Asked on 5/26/2015 by Riz
A:Aqua Marina has a very creamy texture to it, so there aren't ingredients within it that will exfoliate. You can definitely use it in combination with something a little bit scrubbier!Answered on 6/1/2015 by Melissa S from LUSH Direct
A:I use Aqua Marina followed by either Let the Good Times Roll, Angels on Bare Skin or Ocean Salt. Aqua Marina has a smooth and creamy texture and is an excellent cleanser, but I follow up with one of the aforementioned products to exfoliate.Answered on 5/27/2015 by Anonymous
Q:Can I use this if I am pregnant?Asked on 4/29/2015 by TuTu Preggers from Atlanta, GA
A:We list all of our ingredients on our product pages, so I would recommend taking this product to a physician if you are at all unsure. Although I do not see any ingredients that I think would cause troubles, it is always best to consult a doctor.Answered on 5/6/2015 by Sal
A:Sorry but I have no idea. Can't imagine it would be harmful as it is a topical product, and as long as you aren't allergic to any of the ingredients I'd think you should be okay. I suggest you show the list of ingredients to your doctor and ask if he thinks it's okay for you to use.Answered on 4/30/2015 by Anonymous
Q:Is this a good cleanser for a healing tattoo?Asked on 4/8/2015 by Em from Buffalo
A:It is definitely best to consult with your tattoo artist to ensure you are using a cleanser that is appropriate for you, but in general Aqua Marina is likely a nice choice if you are looking for something gentle.Answered on 4/10/2015 by Melissa S from LUSH Direct
A:It is, but only after this first 2 or 3 days so that your skin in not still
open. It is extremely mild and gentle, and is moisture packed.Answered on 4/8/2015 by Anonymous
Q:Can I use this cleanser as a make up remover? If not, are there any products similar to this that would serve that purpose?Asked on 3/26/2015 by Nayda from Reading, Pennsylvania
A:I would recommend using Ultrabland cleanser or 9 to 5 cleanser as a makeup remover!Answered on 3/27/2015 by Kels from LUSH Direct
Q:My skin is very reactive as well as oily and it dries out easily when I use the Herbalism everyday twice a day. Will Aqua Marina be gentle enough for my reactive/sensitive and oily skin and not dry it out?Asked on 10/21/2014 by Maybearee from Keller, Tx
A:Yes, Aqua Marina is a great gentle cleanser for sensitive and oily skin! The calamine works great to calm the most irritated of skins, the seaweed used nourishes the skin, and sea salt works wonderfully as super gentle exfoliant.Answered on 11/14/2014 by Anonymous
A:I also have really sensitive skin, and Aqua marina gets a little too harsh on my skin. I would recommend the mask of magnaminty. It helps control the oil, leaves me feeling fresh, and I've been using it for about a year with no problems of it irritating my skin.
Sent from my iPhoneAnswered on 10/21/2014 by Anonymous
Q:I've taken my tub of Aqua Marina into the shower with me and it's gotten very moist/soft and quite wet. I just want to know if that will affect it in any negative way. (For example) Will the quicken up the expiry date? or will mold start to grow?Asked on 10/20/2014 by lilyrosex2
A:It should be fine to use, but in the future try to keep the Aqua Marina dry and out of the shower. Or if you are have to use it in there definitely keep the container out of the water and only take what you need!Answered on 11/14/2014 by Anonymous
Q:can this be use daily?Asked on 10/8/2014 by bevie
A:Of course! It was designed to be gentle enough to use twice a day!Answered on 10/9/2014 by Kayla from LUSH DIRECT
A:?Yes, it can! I used to use this product daily religiously and I loved it! It was perfect for my skin.
Syracuse University Class of 2014
Communications and Rhetorical Studies
College of Visual and Preforming ArtsAnswered on 10/8/2014 by Anonymous
Q:Is this product suitable for all skin types, or is it specifically meant for just one type of skin?Asked on 6/19/2014 by Kingsley from Green Bay, WI
A:Aqua Marina can be used on any type of skin. It is especially nice for people with sensitive skin as it contains calamine.Answered on 9/12/2014 by Anonymous
Q:I will be going out of the country for 6 months and am thinking of buying Aqua Marina Cleanser for both my body and face. I would use it everyday, and possibly even 2x a day on my face.
How many ounces do you recommend buying? How long does a 8.8oz last? thanks!! Please let me know asap!Asked on 6/17/2014 by Kayla
A:Aqua Marina only has a three month shelf life so if you are travelling for 6 months it won't be okay to use for that long.Answered on 9/12/2014 by Anonymous
A:That is hard to guage, but if it helps, the Fresh Farmacy soap bar is made with the same properties and I can imagine you could bring 3 bars and be fine! I noticed my Aqua Marina had an expiration date, so this won't happen with the bars. Check out the ingredients! Good luck and buon voyage!Answered on 8/21/2014 by New Lushie Loyalist from Venice, Italy
Q:Does Aqua Marina fade tans?Asked on 6/14/2014 by Jessica from United States
A:Aqua Marina doesn't contain ingredients that should fade tans, no.Answered on 9/25/2014 by Melissa S from LUSH Direct
Q:I am considering buying this product but I was wondering what moisturizer and toner would best suit this? I have normal to combo skinAsked on 6/6/2014 by Whit Whit from Georgia
A:The toner and moisturizer you choose really just depends on your skin, and what works best for you. If you don't have any major issues with oil, Breath of Fresh Air is a great balancing toner, as well as Imperialis moisturizer.Answered on 9/25/2014 by Melissa S from LUSH Direct
A:I use the Tea Tree Toner and then Vanishing Cream moisturizer. The rose toner might work well too because its soothing like the calamine in the Aqua Marina. I like the Vanishing Cream moisturizer with it because it gives the perfect amount of moisture- I sometimes find Aqua Marina to be a TINY bit drying, but the Vanishing Cream is perfect- it does not leave skin greasy at all!Answered on 6/19/2014 by Sofi from Ipswich, MA
I use the Tea Tree Toner and Gorgeous moisturizer with the Aqua Marina
cleanser. Both products are smooth and light. They absorb well into my
skin year-round without leaving any residue or shine. All products give me
a fresh face morning dew look. You'll be happy with the Aqua Marina
cleanser no matter what products you use with them. It has reduced the
frequency of breakouts.
Please let me know if you need additional information.
Karen WalkerAnswered on 6/12/2014 by Anonymous
Q:I've been using this product for a few weeks and usually have a difficult time washing all of it off of my face even when I scrub vigorously, upsetting my skin. Any suggestions on how to get it all off without rubbing my face raw?Asked on 4/25/2014 by Jess from Pittsburgh, Pa
A:Try using less product, you only need a pea sized amount. Also, use a warm wash cloth to remove any excess product on your skin.Answered on 5/3/2014 by Jeanine from LUSH Direct
A:Perhaps you are using too much? You only need a pea-sized bit. Put the droplet in your cupped hand, add water to make a water paste, then apply. Does this help?Answered on 4/30/2014 by Anonymous
A:Just use a little less, you really don’t need much to clean your face with, and then just use copious amounts of water to rinse and use your hands in a circular motion! hope this helps!
Sent from Windows MailAnswered on 4/25/2014 by Anonymous
I use very little of the product at a time. I make it kinda runny (thinner
than a paste) by mixing it with water in the palm of my hand. Then I just
use my fingers to apply like face lotion.
I also don't use a washcloth at all but lots of water to gently rinse my
face, (but my skin is extremely sensitive.)
It's always easiest in the shower bc then I'm sure to adequately rinse my
neck & hairline, (which are the places I tend to miss. )
Hope this helps.
DianneAnswered on 4/25/2014 by Anonymous
Q:I currently use Aqua marina and I love it. However I also want to buy a pot of Let the good times roll because I think it will provide a bit more exfoliation and moisture. I guess my question relates to if using a cleanser two times a day will be too much. I was thinking of using Let the good times roll to wash my face in the morning, and aqua marina before going to bed. Is this a good idea or should I cut down on how many times I use a cleanser? If it's alright, is the timing of it good, or should I use let the good times roll at night and aqua marina in the morning?Asked on 2/15/2014 by ila
A:Both cleansers are gentle enough to be used twice daily, and it really just depends on your own preference which one you use in the morning, and which you use in the evening. We would recommend experimenting both ways to see which is best for you!Answered on 3/26/2014 by Melissa S from LUSH Direct
A:I use Aqua Marina twice a day but follow it up with a moisturizer to
prevent my skin from drying out.Answered on 2/15/2014 by Anonymous
Q:How is this product compared to fresh farmacy? Which one is better for acne and sensitive skin? What about fading post acne scars?Asked on 1/3/2014 by girl
A:Aqua Marina and Fresh Farmacy both contain soothing calamine, so both are great choices for sensitive skin! Since Fresh Farmacy also contains tea tree oil, which works as a natural antiseptic, it does have a bit of an advantage in taking care of acne.
Exfoliation and citrus ingredients are the best way to reduce the appearance of acne scars, and neither Fresh Farmacy nor Aqua Marina incorporate these. Ocean Salt would be best for this purpose, but if you'd rather use something more gentle, Angels on Bare Skin is a great exfoliator as well!Answered on 3/21/2014 by Brandy from LUSH
A:I have hormonal cystic acne and occasional dry spots. Most cleansers and acne products, including Fresh Farmacy, have made me break out even more. I've been using Aqua Marina for two weeks and, while I haven't noticed a change in my old acne scars, my face is generally brighter, smoother, and less oily at the end of the day. The little bumps I've had as long as I can remember along my hairline and on my chin are nearly gone.Answered on 2/11/2014 by Karol from DC
A:for me, this has done nothing to fade my acne scars :(Answered on 2/6/2014 by ah2ris from Valencia, CA