Coalface

3.5 oz.
$13.95
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This product does not contain animal products of any kind.
Coalface
How to use Inventors stories
Start by moistening your face and the cleansing bar with water. Rub the bar in your hands to create a lather. Apply to your face in a gentle, circular motion, avoiding the eye area. Rinse thoroughly with clean water and pat dry. For best results follow with the LUSH toner and moisturizer that best suit your skin type.

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Cleansing charcoal bar

Coal Face is ideal for those of you who loving washing your faces with a good, old-fashioned bar of soap. Except, there’s nothing antiquated about this preservative-free facial cleanser. Inspired by the complexion bar in ‘Annie Hall’, we created Coal Face for combination to oily faces. Powdered charcoal absorbs excess sebum and acts as a mild exfoliator, while rosewood and sandalwood oils reduce redness and clear up blemishes. Use Coal Face daily for clear, balanced skin.

Features

  • Quell your troubles: Suitable for blemish-prone, combination or oily skin.
  • A solid choice: Coal Face is preservative-free, thanks to its water-free formula.
  • Clear up blemishes: Liquorice root decoction is antibacterial, making it especially helpful for clearing up unsightly blemishes.

Customer Review

from Sprink
"I use this product twice a day, morning and night. Ive paired it with Enzymion face lotion and my skin feels fantastic. I have combination skin, oily like crazy in my t-zone along with super dry areas as well. Its super fun (extreme sarcasm). Ive battled with my skin for ...more"

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Coalface Cleanser
 
4.4

(based on 505 reviews)

Ratings Distribution

  • 5 Stars

     

    (328)

  • 4 Stars

     

    (120)

  • 3 Stars

     

    (24)

  • 2 Stars

     

    (18)

  • 1 Stars

     

    (15)

92%

of respondents would recommend this to a friend.

Pros

  • Leaves clean feel (454)
  • Improves skin texture (342)
  • Balances skin (305)
  • Not greasy (270)
  • Gentle (190)

Cons

  • Dries out skin (119)
  • Bad smell (93)
  • Messy (52)
  • Irritates skin (49)
  • Doesn't remove makeup (25)

Best Uses

  • Oily skin (331)
  • Daily use (231)
  • Combination skin (229)
  • Acne-prone skin (127)
  • Sensitive skin (103)
    • Reviewer Profile:
    • Budget shopper (239), Brand buyer (203)

Most Liked Positive Review

 

Confidence Building Cleanser

I am a person who does not have extra money laying around, but Coalface for me, is like blood pressure medicine for someone with high blood pressure- it is worth the money. I ...Read complete review

I am a person who does not have extra money laying around, but Coalface for me, is like blood pressure medicine for someone with high blood pressure- it is worth the money. I have been using Coalface for 2 years now and it had done nothing but make me feel beautiful every morning when I wake up, and every night before I go to bed. I suffered from acne from the time I was 14 and was diagnosed with adult acne at age 20. My chin and forehead always had little red bumps no matter what I did. No medicine worked like Coalface. I don't know what it is about it, maybe the smell that reminds me of fun times camping in the days before I had acne, or the friendly deep cleaning coal bits, or the soft suds that wash away whatever is trapped in my poor city skin... I live by this product, and would recommend trying it if you have problem skin. It has truly been a confidence booster for me, and I hope it can do the same for you.

* I do use moisturizer after washing my face. I started using Vanishing Cream a few months ago and it really agrees with my skin.

I have also used Sweet Japanese Girl and Angels on Bare Skin - I find Coalface worked so much better for my face.

VS

Most Liked Negative Review

 

I wanted to like it SO BADLY...

I was looking for a Lush cleanser to use on my 16-year-old, oily, acne-prone skin, with which I have been struggling since age 11. I go into my local Lush a LOT,...Read complete review

I was looking for a Lush cleanser to use on my 16-year-old, oily, acne-prone skin, with which I have been struggling since age 11. I go into my local Lush a LOT, and have made good friends with some of the people who work there. I was talking to two girls about the cleansers (we were poking all the cleanser roll samples) and I asked one of them what she uses, since she'd said she has oily skin. She recommended Dark Angels and Coalface, and the next time I was in, I picked up a bar of the latter.

I brought it home, all excited to use it. I was really happy when my face seemed less oily. My spots cleared up a bit. I was like, "YAY!"
...
Until a few days later, when I had a dry, irritated patch all along my left cheek. No amount of moisturizing skin stuff would help it. Did I mention I also have SENSITIVE skin?

Bottom line: If you have oily, acne-prone skin that is NOT sensitive, go for it. It will probably work really well for you, since it is mattifying. If you, like me, have oily, acne-prone skin that turns combination with certain products, I would not recommend this. Try Fresh Farmacy instead; that has been helping my skin out so much!

Also, it's scrubby. If you don't like scrubby, don't get it. No matter what you do, there will be coal going onto your face.

Reviewed by 505 customers

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5.0

Love it!

By RaediantPhoenix

from Boston, MA

About Me Budget Buyer

Verified Reviewer

Pros

  • Balances Skin
  • Gentle
  • Leaves Clean Feel
  • Smells Great

Cons

    Best Uses

    • Acne-Prone Skin
    • Combination Skin
    • Daily Use

    Comments about Coalface Cleanser:

    I have always had acne prone, combination skin. I have tried every OTC and prescription treatment out there, and nothing ever really helped. I decided to go the opposite direction and try the all-natural approach.

    After speaking with a store representative, I decided to try out coalface. What a difference it has made! It's gentle enough to use twice a day, and has helped with oiliness and breakouts immensely. I used to get at least 2 new blemishes everyday, but not anymore. I use it in combination with Tea Tree Toner Water and Imperialis Moisturizer. My pores are smaller, my skin tone is nicer, and I break out far less often. Thank you, Lush!

    • When you survey your stash, you label this product:
    • Must-Have
     
    5.0

    Great cleanser

    By Lush Lover

    from NY

    Pros

    • Balances Skin
    • Gentle
    • Improves Skin Texture
    • Leaves Clean Feel
    • Not Greasy

    Cons

      Best Uses

      • Acne-Prone Skin
      • Combination Skin
      • Daily Use
      • Oily Skin

      Comments about Coalface Cleanser:

      ...

       
      5.0

      New must-have in my life LUSH product

      By Mari Dancer

      from Atlanta, GA

      About Me Brand Buyer

      Pros

      • Balances Skin
      • Gentle
      • Leaves Clean Feel
      • Not Greasy

      Cons

        Best Uses

        • Acne-Prone Skin
        • Combination Skin
        • Oily Skin
        • Sensitive Skin

        Comments about Coalface Cleanser:

        I have an oily t-zone, acne prone chin/jawline and 41 yr old skin. Almost all acne products make my skin tight and dry but not Charcoal Face--hooray! It lathers up nicely and gives a tiny bit of exfoliation, both features that I love. It also tickles my funny bone when I see a black soap on the counter. This is a staple product for me from now on!

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        • Must-Have
         
        4.0

        Works Well For Oily Skin

        By Chels00

        from Mississippi

        About Me Brand Buyer

        Verified Reviewer

        Pros

        • Leaves Clean Feel
        • Not Greasy

        Cons

        • Bad Smell

        Best Uses

        • Acne-Prone Skin
        • Daily Use
        • Oily Skin

        Comments about Coalface Cleanser:

        The soap really took away a lot of the oil even after the first use. I'm usually oily about 3 hours after washing my face, but didn't notice any oil about 7 hours after I had used this. It dries out blemishes as well (my face breaks out due to hormones).
        The only bad thing about this soap is the smell. It gets a little better once you get used to it, but the first time I thought I was going to gag. The benefits out weigh the smell though for me.

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        4.0

        Clean, but Dry

        By SES

        from santa barbara, CA

        Verified Reviewer

        Pros

        • Clean
        • Improves Skin Texture
        • Leaves Clean Feel
        • Smells Great

        Cons

        • Doesn't Remove Makeup
        • Dries Out Skin

        Best Uses

        • Acne-Prone Skin
        • Oily Skin

        Comments about Coalface Cleanser:

        I use this every night before bed and I really love it. I have slight acne problems and this really does seem to be helping. My face feels amazingly clean after, although VERY dry. My face feels very smooth so all I need is to add something to bring the moisture back to my face and it will be perfect. It smells just like black licorice, which I like, but I could see it bothering other people.

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        5.0

        Its Fantastical

        By Sprink

        from San Diego

        Verified Reviewer

        Pros

        • Balances Skin
        • Gentle
        • Improves Skin Texture
        • Leaves Clean Feel
        • Not Greasy
        • Smells Great

        Cons

          Best Uses

          • Acne-Prone Skin
          • Combination Skin
          • Oily Skin

          Comments about Coalface Cleanser:

          I use this product twice a day, morning and night. Ive paired it with Enzymion face lotion and my skin feels fantastic. I have combination skin, oily like crazy in my t-zone along with super dry areas as well. Its super fun (extreme sarcasm). Ive battled with my skin for years and finally after trying this soap I feel like Ive found my face's soul mate.

          It smells SO GOOD! It makes me happy! It feels wonderful during and after using it. I do NEED to follow with a moisturizer...but Ive needed to do that regardless of what face soap Ive used. So I wouldnt say thats a negative at all. It cleans my face...leaves it feeling fresh and does not irritate my skin.

          A super plus is that it lasts a very long time!

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          (1 of 1 customers found this review helpful)

           
          5.0

          Loyal to this product

          By tracy j

          from long beach, ca

          About Me Budget Buyer

          Verified Reviewer

          Pros

          • Balances Skin
          • Gentle
          • Improves Skin Texture
          • Leaves Clean Feel
          • Not Greasy

          Cons

            Best Uses

            • Oily Skin

            Comments about Coalface Cleanser:

            I am a loyal fan of this product. My skin used to be really oily and acne prone. I've been using this product for 3 years now and I'm hooked. I love how it gently exfoliates my skin daily, my skin texture, and absorbs the oil. I can't comment on removing makeup because I use a makeup remover. But, once I wash my face, it's very clean. I've referred this product to 3 people so far and they are loyal fans also.

            • When you survey your stash, you label this product:
            • Must-Have

            (1 of 1 customers found this review helpful)

             
            5.0

            best soap for oily skin

            By Eli

            from College Station, TX

            About Me Budget Buyer

            Verified Reviewer

            Pros

            • Gentle
            • Improves Skin Texture
            • Leaves Clean Feel
            • Not Greasy
            • Smells Great

            Cons

            • Doesn't Remove Makeup
            • Dries Out Skin

            Best Uses

            • Acne-Prone Skin
            • Combination Skin
            • Daily Use
            • Oily Skin

            Comments about Coalface Cleanser:

            My skin is both extremely picky and oily and acne-prone, so finding a soap that clears my skin without irritating it has been difficult. I was recommended this soap at a Lush store and after trying it haven't gone back to anything else. This soap is gentle enough that it doesn't irritate my skin but it works and actually makes my skin nearly normal. I use it twice a day and it keeps my skin really clear, which is pretty much amazing.

            Some caveats are that it is pretty drying (which granted is kind of the point) so if it's winter or you live in a dry climate moisturizer is a must. I also generally remove my makeup with a wet wipe prior to washing my face with this soap since it doesn't seem that good at taking off make up and I also don't want it too near my eyes.

            Overall though it's a great product. Some people may not like the smell but I really like it and a bar will generally last a couple months of twice a day use. I would definitely recommend this to anyone with oily or acne-prone skin, though if your skin isn't very oily you might find it too drying.

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            • Must-Have
             
            5.0

            A must have for ane prone skin

            By Lauren

            from Shreveport, LA

            About Me Budget Buyer

            Pros

            • Balances Skin
            • Gentle
            • Leaves Clean Feel
            • Smells Great

            Cons

              Best Uses

              • Acne-Prone Skin
              • Sensitive Skin

              Comments about Coalface Cleanser:

              As someone with acne prone and sensitive skin, I've tried just about every over the counter and prescription soap and topical on the market in the last 10 years. I bought this soap on a whim and have been using it day and night for roughly a month and can tell a huge difference in my skin. Breakouts have become minimal and my sensitive skin is happy. I wear less make up because my skin tone is evening out. I've never been one to gush about products, but coalface has been a game changer for me!

              • When you survey your stash, you label this product:
              • Life-Saver

              (0 of 2 customers found this review helpful)

               
              4.0

              Coalface

              By ameliabedelia

              from Connecticut

              Verified Reviewer

              Pros

              • Balances Skin
              • Improves Skin Texture
              • Leaves Clean Feel
              • Not Greasy
              • Smells Great

              Cons

                Best Uses

                • Acne-Prone Skin
                • All Skin Types
                • Combination Skin
                • Daily Use
                • Oily Skin

                Comments about Coalface Cleanser:

                I would totally give this soap five stars, except for the fact that it's pretty expensive (depending on the size block of it that you purchase) to not last very long. I bought about eighteen dollars worth and used it up in less than two weeks. True, I used it on my body as well as my face, but I was not expecting it to go so fast. On the plus side, it's a really great soap, especially for the acne-prone like me. I recommend it highly, but maybe find an alternative for a body soap if you're looking to decrease oil on all skin surfaces.

                • When you survey your stash, you label this product:
                • Life-Saver
                 
                4.0

                Amazing

                By Tatyana

                from Bronx, NY

                About Me Budget Buyer

                Verified Reviewer

                Pros

                • Gentle
                • Leaves Clean Feel
                • Not Greasy
                • Smells Great

                Cons

                • Dries Out Skin

                Best Uses

                • Combination Skin

                Comments about Coalface Cleanser:

                Without the toner and moisturiser, Coalface can be a bit drying, but it has a soap base, so it is expected. However, this does not cause new breakouts and helps heal the ones I already have. With the toner and moisturiser, my face feels lovely and light. It breathes. And I love this feeling. Thank you LUSH for helping me find my skin routine, now if only my hair wasn't so difficult...

                • When you survey your stash, you label this product:
                • Must-Have

                (1 of 1 customers found this review helpful)

                 
                5.0

                Sent from heaven!

                By Chelsea

                from Detroit, MI

                About Me Budget Buyer

                Verified Reviewer

                Pros

                • Balances Skin
                • Gentle
                • Improves Skin Texture
                • Leaves Clean Feel
                • Moisturizing
                • Not Greasy
                • Smells Great

                Cons

                  Best Uses

                  • Acne-Prone Skin
                  • All Skin Types
                  • Combination Skin
                  • Daily Use
                  • Dry Skin
                  • Oily Skin
                  • Sensitive Skin

                  Comments about Coalface Cleanser:

                  I adore this product.
                  I have combination skin, I guess you'd say. It gets very oily throughout the day, but it is also extremely dry in many places.
                  I started using this and both of those problems cleared up. I don't have to blot my face or reapply my powder during the day like I used to.
                  I use it every night before bed by rubbing it on my hands and then rubbing it all over my face (it's too gritty for me to use directly on my face) and follow it with a few sprays of Breath of Fresh Air.
                  I get compliments on how my skin has a glow to it now, which is wonderful!
                  Some people complained about about the "black licorice" smell, which worried me because that smell usually bothers me. But the smell of this bar is soothing and lovely.
                  It doesn't leave a mess or residue like some stated.

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                  • Must-Have
                   
                  5.0

                  awesome sauce

                  By Jenn

                  from Appleton, WI

                  About Me Budget Buyer

                  Verified Reviewer

                  Pros

                  • Balances Skin
                  • Gentle
                  • Improves Skin Texture
                  • Leaves Clean Feel

                  Cons

                  • Bad Smell

                  Best Uses

                  • Acne-Prone Skin
                  • Daily Use
                  • Oily Skin
                  • Sensitive Skin

                  Comments about Coalface Cleanser:

                  I bought this and Dark Angels. I like them both, but this is the only one I feel comfortable using before I start my day. This cleanses as effectively as Dark Angels, without leaving the black residue on my fair skin. Not nuts about the scent, however it's not too bad.

                  • When you survey your stash, you label this product:
                  • Must-Have
                   
                  5.0

                  Only cleanser I'll use

                  By Christine

                  from Richmond, VA

                  About Me Brand Buyer

                  Pros

                  • Leaves Clean Feel
                  • Not Greasy

                  Cons

                    Best Uses

                    • Acne-Prone Skin
                    • Combination Skin
                    • Daily Use
                    • Sensitive Skin

                    Comments about Coalface Cleanser:

                    I have been using this for almost 2 years, every morning and every night. It has saved my skin and I will never use anything else again. Hopefully you never get rid of this product! My skin is very sensitive and acne prone, this cleanser is the only thing that keeps my skin calm and clear.

                    I see a lot of complaints about the smell but it doesn't bother me, I think it smells nice and it's hardly even noticeable. My only complaint it that it doesn't remove makeup very easily.

                    • When you survey your stash, you label this product:
                    • Must-Have
                     
                    5.0

                    This is the one!

                    By Amy

                    from Dallas, Tx.

                    About Me Budget Buyer

                    Verified Reviewer

                    Pros

                    • Leaves Clean Feel
                    • Smells Great

                    Cons

                    • Dries Out Skin

                    Best Uses

                    • Acne-Prone Skin
                    • All Skin Types
                    • Combination Skin
                    • Dry Skin
                    • Oily Skin
                    • Sensitive Skin

                    Comments about Coalface Cleanser:

                    This does the job. It cleans and exfoliates.
                    Bye bye blackheads, until we meet again, CoalFace will be there to exterminate you!
                    Wonderful product.
                    A must have!
                    I don't use everyday, maybe every 2 days or 3.
                    I like to scrub it in on my nose, between my eyebrows, and chin, where my face is oily and more prone to acne, and set for a minute then wash off.
                    I use herbalism and angels on bare skin after.

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                    • Most Wanted
                     
                    5.0

                    Great cleanser

                    By 808lushaddict

                    from Honolulu, HI

                    About Me Budget Buyer

                    Verified Reviewer

                    Pros

                    • Gentle
                    • Improves Skin Texture
                    • Leaves Clean Feel

                    Cons

                    • Dries Out Skin

                    Best Uses

                    • Acne-Prone Skin
                    • Combination Skin
                    • Oily Skin

                    Comments about Coalface Cleanser:

                    I use this product everyday morning and night. This is my go-to product for cleansing. Does a really great job cleaning and exfoliating and my skin feels so much better. It does dry out my skin a little but after cleansing you should always put a moisturizer on anyway. I don't mind the smell.

                    • When you survey your stash, you label this product:
                    • Must-Have

                    (1 of 1 customers found this review helpful)

                     
                    5.0

                    So worth it!

                    By Carmina

                    from San Diego, CA

                    About Me Budget Buyer

                    Verified Reviewer

                    Pros

                    • Gentle
                    • Improves Skin Texture
                    • Leaves Clean Feel
                    • Not Greasy

                    Cons

                    • Dries Out Skin

                    Best Uses

                    • Acne-Prone Skin
                    • Combination Skin
                    • Daily Use
                    • Oily Skin

                    Comments about Coalface Cleanser:

                    I walked into Lush thinking I had done enough research to just grab what I thought I needed and just leave. But, IT REALLY DOES HELP TO TALK TO THE ASSOCIATES. She suggested I try Coalface instead of what I originally wanted to get, and I'm so glad I went with her suggestion!

                    I have tried A LOT of stuff for my skin. I have combination, acne-prone skin. In the past, I've found that my skin responds well to some products for a little while before reverting back to being gross and icky. But, Coalface works wonders! My oil is controllable now. My skin has definitely cleared up. I especially love the little bits that help to gently exfoliate my skin. And, last but not least, I love that it's so easy to use!

                    With that said, there are some minor setbacks. One, I do feel that my skin is a little tight after washing with Coalface, but it's nothing that some moisturizer can't fight. I do get some little breakouts now and then BUT they don't stick around very long. Again, these are little things that I don't think ruin the product enough to be anything less than 5 star quality.

                    I would recommend that if you buy a chunk of it (like I did) to cut it up into little pieces. This helps for it to last longer, and I find that it's easier to use it if the soap fits in the palm of your hand.

                    But, if you're still wary, try a sample... but trust me, you'll definitely want to buy it for real.

                    • When you survey your stash, you label this product:
                    • Life-Saver

                    (1 of 1 customers found this review helpful)

                     
                    5.0

                    the ultimate facial cleanser

                    By grateful in DC

                    from Washington DC

                    Pros

                    • Absorbs excess oil
                    • Balances Skin
                    • Deep Cleans
                    • Gentle
                    • Great lather
                    • Improves Skin Texture
                    • Safe for pregnant women

                    Cons

                      Best Uses

                      • Acne-Prone Skin
                      • Combination Skin
                      • Daily Use
                      • Oily Skin
                      • Sensitive Skin

                      Comments about Coalface Cleanser:

                      I've spent a fortune on different pregnancy-approved facial cleansers and lotions, trying to battle a second and more brutal round of puberty that's kicked my oil glands into overdrive, led to tons of clogged pores, and what seems to be cystic acne. After 1 use of coal face, my skin drastically improved - better skin texture, less excess oil, and my breakouts calmed down. After only a few days, using in conjunction with the vanishing cream and one use of the cupcake fresh facial, my pores are less clogged, and nearly all of my breakouts have gone away. I have far less oil on my face in the afternoon than I did when I was using other products. I've had better results using this bar soap and the vanishing cream on a twice-daily basis than I was getting using dermatologist-grade glycolic acid products with my clarasonic. Even my husband has started using this soap after seeing the great improvement to my skin. As someone with sensitive skin, I can highly recommend this using this product twice a day. Also, the bar soap will last for ages and produces a great lather. This product is a godsend, especially for pregnant women with oily skin who cannot use most acne products on the market.

                      • When you survey your stash, you label this product:
                      • Life-Saver

                      (1 of 1 customers found this review helpful)

                       
                      4.0

                      Got the Gross Stuff off my Face!

                      By The Forumcat

                      from Chicago, IL

                      Pros

                      • Balances Skin
                      • Improves Skin Texture
                      • Leaves Clean Feel
                      • Not Greasy

                      Cons

                      • Messy

                      Best Uses

                      • Acne-Prone Skin
                      • Daily Use
                      • Oily Skin
                      • Sensitive Skin

                      Comments about Coalface Cleanser:

                      I have very acne-prone skin. Got like six breakouts right this second. But when I used Coalface, I had no such worries. Usually. It's scrubby, and it got rid of all the dead skin and the old make-up and whatever other gross things were on my face. Sure, I looked like a racist cartoon while doing it - the soap literally paints your face dark grey until you rinse - and it smelled, well, not great, but it WORKED!
                      This soap pretty much does not lather, but that's ok, because lather doesn't actually help soap work. Soap lathers because we expect it to, so makers put lather-y things in it. Lather-y things are not clean-y things. Coalface is all about clean! Well, except that whole being messy thing. It lasts forever, too. I used a little tiny sample for 2/3 of my first semester. it was the size of my pinkie!
                      Honestly, I'd still use it today if my mother wouldn't kill me for getting charcoal in all the hand towels.

                      • When you survey your stash, you label this product:
                      • Life-Saver
                       
                      4.0

                      Less oil

                      By Kelsey

                      from Pawleys island, Sc

                      About Me Brand Buyer

                      Verified Reviewer

                      Pros

                      • Balances Skin
                      • Improves Skin Texture
                      • Leaves Clean Feel
                      • Not Greasy

                      Cons

                        Best Uses

                        • Acne-Prone Skin
                        • Daily Use
                        • Oily Skin

                        Comments about Coalface Cleanser:

                        I bought coalface three days ago and my skin is less oily and my pores appear smaller! I traded out my department store bar that I had been using since ninth grade.

                        • When you survey your stash, you label this product:
                        • Must-Have

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                        Product Questions and Answers

                        Do you have questions about this product?

                        get answers from real customers and in-house experts with AnswerBox.

                        6 Questions | 6 Answers
                        Displaying questions 1-6
                        • Q:

                          Doesn't soap base products age your skin faster?
                          Asked on 5/9/2013 by su from raleigh nc

                          0 answers

                        • Q:

                          How does Coalface compare to Fresh Farmacy? Is coalface more gentle or more powerful on sensitive skin?
                          Asked on 1/11/2013 by Anonymous

                          1 answer

                          • Staff Reviewer

                            A:

                            Coalface contains charcoal powder and salt. This results in a very gentle scrub which most people love, but which may also make it a bit harsh for more sensitive skin types. Fresh Farmacy would be the recommended choice for sensitive skin.

                            Answered on 2/1/2013 by Anonymous
                        • Q:

                          Can I use this if pregnant? Many articles say that you should avoid many things for your skin while pregnant including acne products and treatments. Is this a safe alternative and if not this one which one?
                          Asked on 12/3/2012 by Newbie mommy Rachel from Somewhere, MD

                          1 answer

                          • Staff Reviewer

                            A:

                            We do our best to use our ingredients at low enough concentrations to be safe for everyone to use, but you may experience unique sensitivities during pregnancy. If you have any doubts, it's a good idea to bring the ingredient listing to your doctor, who will be able to give you a more personalized and specific recommendation!

                            Answered on 3/8/2013 by Brandy from LUSH
                        • Q:

                          I have been using Coalface daily/every other day for about 2 months now. I also switch in Ocean Salt once a week. I believe my skin fits the criteria for the cleanser but my face seems to continue to break out and even more now. I was hoping that it was just my skin getting used to it (cleaning out all my dirty blemishes!) but am becoming more concerned that it isn't for me. Is this typical when beginning use?
                          Asked on 9/6/2012 by Kaleena from Syracuse, NY

                          2 answers

                          • A:

                            I'm new to the products, but my follow up question/ answer would be - are you using a moisturizer after? I was given a sample of vanishing cream for afterward, and its perfect in every way! It's not a heavy cream and not oily. If you aren't using it, I would suggest trying it out to see if it balances out your skin. Maybe you are over drying or messing up the sebum production too much. If you are already using a moisturizer, maybe you could go back to lush with your unused portion and try switching to fresh Farmacy to see if it is more your speed!

                            Answered on 9/25/2012 by Clever Pepper from Ridgeley, WV
                          • Staff Reviewer

                            A:

                            It takes at least 3 weeks of using a new product to see the full effect of the product on your skin. If these products aren't working out for you at the 2-month point, it sounds like they aren't making your skin happy. Perhaps your skin is getting too dry from the products, in which case, make sure you're using a moisturizer for oily skin, such as Vanishing Cream. Feel free to send us an email or give us a call and we'd be happy to talk to you about which product may work out better you.

                            Answered on 11/2/2012 by Anonymous
                        • Q:

                          How long is the shelf life of this product?
                          Asked on 8/30/2012 by Rachel from United States

                          1 answer

                          • Staff Reviewer

                            A:

                            When it comes to our solid bar cleansers - CoalFace and Fresh Farmacy - they have a shelf life of 14 months

                            Answered on 8/30/2012 by Anonymous
                        • Q:

                          Can I use this daily? Or is the exfoliation too harsh?
                          Asked on 7/1/2012 by Eliza loves LUSH from Olympia, WA

                          1 answer

                          • Staff Reviewer

                            A:

                            It depends on your skin! Many people use it as a daily cleanser with no issue, but some prefer using it a little bit less frequently. If you are worried, try starting out using it every second day, and seeing how your skin reacts. If it feels good, you can try it every day. If it feels a little bit much, you can cut back to only a few times a week. The exfoliation in this bar is definitely on the gentle side, so lots of people with oily skin have a lot of success with it!

                            Answered on 7/13/2012 by Laura from LUSH
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