Questions & Answers
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Get answers from real customers and in-house experts with AnswerBox.
Q:Can I use if I have a Brazilian blowout in my hair?Asked on 7/2/2015 by Bee from Riverside, CA.
A:I don't think it would be a problem, because I've heard shampoos with sulphates are better for maintaining blowouts. But we always recommend double checking with your hair specialist!Answered on 7/4/2015 by Sal
Q:Does the shampoo come with the tin to store it in?Asked on 1/7/2015 by Ashten from United States
A:No, it doesn't. But you don't really need one as long as you have a soap
dish or something else to put it on in the shower - just don't put it
directly on the shower shelf and try to keep it out of any area where it
would have water pouring on it constantly.Answered on 1/14/2015 by Anonymous
A:No, but you can purchase a tin to store it in.
JeanneAnswered on 1/8/2015 by Anonymous
A:Hi there! Thanks for your question, unfortunatley you have to buy the tin seperatley from the shampoo bar!Answered on 1/13/2015 by Anonymous
Q:I know this isn't made for colored treated hair but, if I use this on my hair thats dyed red, will it strip the color?Asked on 12/15/2014 by Miss Stang from Amarillo, TX
A:Hi there! Thanks for the question! It should not strip the colour :)Answered on 1/2/2015 by Anonymous
I've used this product for years on my colored treated hair and have had no problems. I love this shampoo bar.
Sent from my iPadAnswered on 12/15/2014 by Anonymous
Q:How should I store this product once I have used it? Is it safe to leave in the shower or should I be keeping it else where?Asked on 10/1/2014 by Stef
A:You can use one of our many bar tins to keep your shampoo bar, and after showering you should leave it in a dry place and out of the shower!Answered on 10/2/2014 by Anonymous
Q:approximately how long does a bar of this shampoo last?Asked on 9/3/2014 by Rosie from Owosso, Mi
A:Depending on how often and how much you use, we estimate our shampoo bars last about 50-80 washes! As much as two of our medium sized bottles of liquid shampoo!Answered on 9/8/2014 by Kayla from LUSH DIRECT
A:It last about two months when used by my husband
Everyday and myself every 3 days. We love it :)
Sent from my iPhoneAnswered on 9/3/2014 by Anonymous
Q:Can you use this on african american hair as well ?Asked on 2/6/2014 by Taylor wondering from detroit,michigan
A:Jumping Juniper works well on all hair types! It's best for balancing out hair that's more on the oily side, so if you find that your hair is a bit drier, I'd recommend pairing it with a richer moisturizer, such as Coolaulin or Happy Happy Joy Joy!Answered on 3/25/2014 by Brandy from LUSH
Q:I was thinking of buying this product for my sister, but I was wondering if it has a very strong lavender smell to it? She is not a huge fan of lavender, but if it is subtle it should be okay.Asked on 1/24/2014 by whitney
A:Jumping Juniper doesn't have a very strong lavender scent to it, as the citrus oils tend to overpower it a little bit. It is a very light, bright scent that smells great in the hair!Answered on 3/21/2014 by Melissa S from LUSH Direct
A:There is a pretty good balance between lavender and lemon.
Sent from my iPhoneAnswered on 1/24/2014 by Anonymous
A:I don't really think it smells much like lavender. It definitely makes my hair soft.
Sent from my iPhoneAnswered on 1/24/2014 by Anonymous
I find the smell of this shampoo to be mostly Juniper. There is a sprig of lavender in the shampoo bar but I really don't smell it at all. I hope this helps.Answered on 1/25/2014 by Anonymous
Q:Is this shampoo safe for permed hair?Asked on 8/20/2013 by Heather from United States
A:We'd recommend checking in with your salon to see how to care for your perm to make it last as long as possible. I might avoid this shampoo, and perhaps look into Blousey instead, as it is one of our gentlest options.Answered on 8/21/2013 by Megan from LUSH Direct
A:The shampoo works really well at removing excess oil from the hair. I just worry that if the perm has dried your hair this product may over-dry it. But if your hair is oily it will work great.
Sent from my iPhoneAnswered on 8/20/2013 by Anonymous
Q:I have very acne prone skin. Has anyone had issues with this causing breakouts?Asked on 5/17/2013 by Leigh from PA
A:Jumping Juniper is a shampoo bar, so it's intended to clean the hair, and therefore it does not contain ingredients known to cause breakouts!Answered on 9/27/2013 by Brandy from LUSH
Q:Will I be able to use this with my color treated hair? Is it strong enough to get my hair dye out?Asked on 5/2/2013 by Melody from United States
A:Although our shampoos are not tested on color treated hair, Jumping Juniper does not contain any ingredients that should strip color!Answered on 9/20/2013 by Melissa S from LUSH Direct
Q:What conditioner do you recommend as compatible with this product?Asked on 10/20/2012 by A
A:The conditioner we'd recommend depends greatly on your individual hair care needs. For a consultation, pop into your nearest shop, or give us a call at 1-888-733-5874 and we'd be happy to help find the perfect fit for your hair.Answered on 11/2/2012 by Megan from LUSH
Q:Is this shampoo bar good for dreadlocks? I use squeaky green and seanik, but I was wondering if this shampoo bar would be effective as well. Thanks!Asked on 8/14/2012 by Jennifer from United States
A:Our products are not tested on dreadlocks at the moment, so we're not able to specifically recommend any products for use on this. However, if you've had success using Squeaky Green and Seanik, Jumping Juniper would also be quite lovely!Answered on 11/1/2012 by Brandy from LUSH
Q:Does Jumping Juniper provide volume as well as taking care of the oily issues?Asked on 5/10/2012 by Alaisa from New York, NY
A:It DEFINITELY works for oily hair and I found that it added a bit of volume as well - maybe because my hair was no longer being weighed down by excess oil.Answered on 6/7/2012 by Marieke from Seattle, WA
A:I think it definitely takes care of excess oil but my volume didn't increase or decrease. Hope this answers your question.Answered on 6/11/2012 by kylie from new jersey
A:Yes, absolutely. With less oils weighing your hair down, you get great volume. I wish I could use this every day to get the kind of volume it gives me, but it's too drying for my bleached hair so I only use it once or twice a week.Answered on 6/14/2012 by lovesilverbullet from Las Vegas, NV
A:It doesn't have the same volumizing ingredients as some of our other shampoos like Big or Seanick, so if you're hoping for a little lift- I'd recommend one of those instead.Answered on 5/15/2012 by Megan from LUSH
Q:Are the solid shampoos safe for color-treated hair?Asked on 2/19/2012 by Anonymous
A:I have blonde hair and get bleached highlights every two months, and I haven't had a problem. My hair is healthy even with all the coloring.Answered on 3/28/2012 by Carly from Mountain Top, PA
A:The form that the shampoo is sold in makes no difference. I have been a licensed cosmetologist for 9 years and the most important thing is the way your hair looks after use. There is nothing in a Lush shampoo that could harm your hair. However, hair is like it's wearer, always looking for the right match. If your hair looks shiny once it is dry, then the cuticle is smooth, and your color is as protected as it's gonna get. Lush sells a Henna dye, and they are nearly impossible to remove if you truly want permanent-permanent hair color.Answered on 4/12/2012 by EdieVioletLutz from San Diego
A:yesAnswered on 4/23/2012 by Puss from mesa,az
A:I use Jumping Juniper and I haven't noticed any change in my hair color. Just a lot of shine and softness:)Answered on 5/2/2012 by Misia from Ocean City, MD
A:We do not test our shampoos on color treated hair, which is why we do not state that they are necessarily color safe. Jumping Juniper, however, shouldn't strip color as it doesn't contain loads of clarifying ingredients such as salt, or citrus juices.Answered on 8/31/2012 by Melissa S from LUSH Direct