Questions & Answers
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Q:About how many times a week should I use this product?Asked on 7/27/2015 by Bren from Sugarland, TX
A:I would recommend using this product 2-3 times a week.Answered on 7/29/2015 by Kels from LUSH Direct
Q:do i have to refrigerate this product ?Asked on 7/26/2015 by tica from madera
A:You do not need to refrigerate this product. :)Answered on 7/29/2015 by Kels from LUSH Direct
A:No, but keep it in room temperature. :)Answered on 7/27/2015 by Anonymous
Q:Can I use the face mask as a face cleanser?Asked on 7/26/2015 by Maya from Florida
A:It is intended to sit on the skin for at least 10 minutes so that your skin can get the full effects of the deep cleansing, but it does have aduki beans to scrub, so it will also scrub your skin if you want to try it that way.Answered on 7/31/2015 by Haley from Lush Direct
Q:I just used this product and noticed it is almost one month past the expiration date. When purchasing, I didn't realize how quick it would go bad otherwise I would have not bought it considering I still have 3/4 of a container left. Are there any harmful effect of the use of this product after expiration? Should I expect a rash or anything? Or is it still ok to use?Asked on 7/23/2015 by B
A:I'v used mine past the expiration date. Nothing really happens that is
harmful. If anything it just might not work as well. I would try and use it
as fast as possible though. I say 2 months past and you're still okay.
After 2 months, or if it starts to change colors, I would toss it. Save
your pots for free face masks! Mask of Mag works wonders on my skin and I
love it! I use it 2-3 times a week.Answered on 7/28/2015 by Anonymous
A:You can think of the expiry date as an optimal benefits time frame. Although it's best to use the product within this time frame, there's no problem using it a few months past.Answered on 7/25/2015 by Myriam from Lush Direct
Q:Do you have to refrigerate this product?Asked on 7/22/2015 by Franny
A:No, you do not. It should last 3-4 months on its own.Answered on 7/22/2015 by Jess from LUSH Direct
Q:Since this is not only a face but also a body product, will it help with eczema?Asked on 7/15/2015 by drea from los angeles, california
A:I would recommend using our new formula self preserving Mask of Magnaminty, which is made with a lot of honey and leaves your skin feeling soft and refreshed! :)Answered on 7/15/2015 by Anonymous
Q:Will this help with the dark red marks left behind from acne?Asked on 7/9/2015 by Morg
A:This product will really help to brighten your skin which will minimize the look of acne scars.Answered on 7/12/2015 by Haley from Lush Direct
Q:Do you offer samples for this particular mask?Asked on 7/7/2015 by Demetra from Hampton. Ga
A:We can most definitely give you a sample for Mask of Magnaminty! You will just have to ask for one if you're in one of our shops or request for one when you're processing an online order (by clicking the gift option and writing your request).Answered on 7/17/2015 by Pauline
A:It depends on the Lush you go to. I would suggest going to your closest Lush and say you need a sample to make sure it works for your skin.Answered on 7/16/2015 by Lobrown from pleasanton, ca
A:Actually yes they do give free samples. The employee who was helping me recommended the Mask of Magnaminty, but sadly didn't have the small size. She just gave me a little cute jar for me to try if I liked it. Hope this product works for you!Answered on 7/16/2015 by Jordan! from Lowell, Ma
A:If you ask for it in store or online (in the gift message box) and they have samples available, you will probably receive one. I did!Answered on 7/15/2015 by Naturametics from New England
Q:When do you start seeing results for removing pores and tell me when you should use it for quicker resultsAsked on 7/2/2015 by Alexa from Santa Barbara, California
A:Usually when you are using a new product on your face, it can take up to two weeks before you start to see results. You may find that using a toner tab before a mask helps it work better on your skin. Our Tea tree toner tab would be a great match.Answered on 7/4/2015 by Sal
Q:Will this help to get rid of acne scarring? If not what products (cleansers, moisturizers, face masks, etc) will help?Asked on 6/25/2015 by Brianna from San Diego, CA
A:Yes, it will really help brighten your skin and help with scarring. Also, Ocean Salt and Gorgeous moisturizer will help brighten.Answered on 6/30/2015 by Pauline
A:This product helped me out a lot! Not only did it help me out with scarring, but it helped me out with preventing future break outs! Something else you might want to give a shot is the fresh farmacy facial cleanser. Using that before, or even after mask of magnanminty is amazing! Then to finish it all up, I would use the enzymion facial moisturizer!
Sent from my iPhoneAnswered on 6/25/2015 by Anonymous
Q:Can i use this if I have oily skin? And if this is a mask why is it grouped with facial cleaners ? and which is a better face mask, brazened honey or this?Asked on 6/24/2015 by Adia from Philippines
A:You can definitely use this if you have oily skin! It does a great job to reach deep into your pores to pull out any impurities and leave your skin super cleansed. It is grouped with the cleansers and not with the masks because it is not a Fresh Face mask because you can purchase it online and it does not need to be refrigerated. I can't say which one is better as it really depends on your skin. This one lasts 4 months, and it is still very effective, but Brazened Honey has super fresh ingredients to pull out grime.Answered on 6/25/2015 by Haley from Lush Direct
Q:what do you mean i shouldnt use it 5-10 min?Asked on 6/23/2015 by esther
A:When using Mask Of Magnaminty, you should leave it on the skin for 5-10 minutes for optimal benefits. I hope this answers your question!Answered on 6/29/2015 by Kels from LUSH Direct
Q:Is it okay even when my face gets all tight after like 15 min? Is it a bad thing when my face gets all tight ?Asked on 6/16/2015 by esther
A:Yes, that's completely normal! It's suppose to tighten your pores and clean them out. You should not be keeping on your skin for about 5-10 minutes!Answered on 6/19/2015 by Pauline
Q:Hello, I recently received my Amazing first order from LUSH, ♥, But my mask of magnaminty was only filled a little more than 75% of the way, with a large gap on the left side all the way to the bottom. Am I able to receive a few samples of the mask to make up for the amount missing?Asked on 6/14/2015 by Lanae from Mesa, AZ
A:Our potted products are all filled by weight, so it is possible that it may have just moved around in shipment in such a way that created gaps. That said, if you don't think this is the case, give us a call at 1-888-733-5874, send us some pictures, and we can look into this for you!Answered on 6/20/2015 by Sal
Q:If my mask expired jan 5th but its not even halfway used, should I just throw it out or finish the mask? Because it would be a really inconvenient to loose soo much productAsked on 1/11/2015 by Valeria from Guatemala
A:Hi there! Thanks for your question!
Just because there is an expiry date doesn't mean the product is needed to be thrown out. Its just a sticker stating when it is most freshest :)Answered on 1/12/2015 by Anonymous
Q:can i leave this on for an hour or two?i have tough skin and it's never dry. also, can i use this daily?Asked on 1/6/2015 by euphoria from co
A:Hi there! Thanks for your question.
It is totally up to you how long you want to leave the mask on, I'd say it starts to get pretty tight and dry after about 20 minutes.
And yes you can use it daily, but I wouldnt suggest using it twice a day, because you dont want to over-exfoliate your skin!Answered on 1/13/2015 by Anonymous
Q:Could I use this product not only as a mask, but as a cleanser as well?Asked on 1/3/2015 by Ali from Columbus, OH
A:Hi there! Thanks for your question!
Yes, Mask of Magnaminty is a face mask, but you can also use it as a cleanser by not leaving it on to dry! It will still work it's magic :)Answered on 1/17/2015 by Anonymous
A:i think so, i don't think it would have any bad effects. it's not going to remove makeup though, otherwise i would use it as a cleanser :)Answered on 1/6/2015 by euohoriaa from FC, colo
Q:Is it okay to use this mask everyday following with the ocean sea salt cleanser? or is that too harmful?Asked on 12/19/2014 by Milad
A:Hi there! Its totally depending on your skin type. I'd try to limit it to 2-4 times a week. You could also be removing healthy skin cells by exfoliating too much and it might irritate your skin.Answered on 12/31/2014 by Anonymous
A:I'd limit both to 2-3 times a week depending on skin type. Once a week if you have dry or sensitive skin. You may be removing healthy skin cells by exfoliating too often and it could irritate your skin. It will disrupt the protective layer of your skin and make it more sensitive to the uv light.Answered on 12/19/2014 by Anonymous
Q:after mask, do you still put your reagular cream or jsut leave it and go to sleep?Asked on 11/30/2014 by Crystal from United States
A:It is up to you to choose what regime that you use for your skin. It would be dependent on your concerns and what you are looking to fix or how you choose to pamper your self.
Mask of Magnaminty isn’t technically a daily ‘facial wash’; it’s actually a deep cleansing face and back mask.
China clay and fresh peppermint reach deep down to pull the debris from your pores, giving you that delightful tingly-clean sensation.
We add loads of aduki beans to exfoliate flaky or dry skin, vanilla absolute to calm redness and honey to soothe. Our inventors created Mask of Magnaminty to be the ‘ultimate face mask’, intense but not harsh or abrasive on the skin. We recommend using Mask of Magnaminty weekly to keep the skin in good condition.Answered on 12/3/2014 by Jenean from LUSH DIRECT
A:You can use a cream, It leaves my face very soft after i rinse it off, but by habit i put on my night cream. It depends on your skin type. If you're normally dry, Use a cream for added moisture (which i do in my case) but if you're normally oily, i would just rinse off and go to bed, no cream.
Sent from my Sprint Samsung Galaxy® Note 4.Answered on 11/30/2014 by Jiannama from NY
A:I normally just take it off and then put on moisturizer because my skin
gets irritated easily so...yeah. Just the mask and then moisturizer. Hope
that helps!Answered on 11/30/2014 by Anonymous
Q:How do you know if the product has gone bad? Mine isn't suppose to expire for another 2 months, but when I opened it yesterday, there was some kind of liquid inside, and after leaving the mask on for 20 minutes, it was still fresh. It didn't harden like it usually does. Is this product still safe to use?Asked on 10/17/2014 by Xiomara from United States
A:It is perfectly fine to use, that liquid is more than likely just water. The same thing happens to mine and it still works wonderfully!Answered on 11/14/2014 by Anonymous