Questions & Answers
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Q:Will this help to get rid of acne scarring? If not what products (cleansers, moisturizers, face masks, etc) will help?Asked on 6/25/2015 by Brianna from San Diego, CA
A:Yes, it will really help brighten your skin and help with scarring. Also, Ocean Salt and Gorgeous moisturizer will help brighten.Answered on 6/30/2015 by Pauline
A:This product helped me out a lot! Not only did it help me out with scarring, but it helped me out with preventing future break outs! Something else you might want to give a shot is the fresh farmacy facial cleanser. Using that before, or even after mask of magnanminty is amazing! Then to finish it all up, I would use the enzymion facial moisturizer!
Sent from my iPhoneAnswered on 6/25/2015 by Anonymous
Q:Can i use this if I have oily skin? And if this is a mask why is it grouped with facial cleaners ? and which is a better face mask, brazened honey or this?Asked on 6/24/2015 by Adia from Philippines
A:You can definitely use this if you have oily skin! It does a great job to reach deep into your pores to pull out any impurities and leave your skin super cleansed. It is grouped with the cleansers and not with the masks because it is not a Fresh Face mask because you can purchase it online and it does not need to be refrigerated. I can't say which one is better as it really depends on your skin. This one lasts 4 months, and it is still very effective, but Brazened Honey has super fresh ingredients to pull out grime.Answered on 6/25/2015 by Haley from Lush Direct
Q:what do you mean i shouldnt use it 5-10 min?Asked on 6/23/2015 by esther
A:When using Mask Of Magnaminty, you should leave it on the skin for 5-10 minutes for optimal benefits. I hope this answers your question!Answered on 6/29/2015 by Kels from LUSH Direct
Q:Is it okay even when my face gets all tight after like 15 min? Is it a bad thing when my face gets all tight ?Asked on 6/16/2015 by esther
A:Yes, that's completely normal! It's suppose to tighten your pores and clean them out. You should not be keeping on your skin for about 5-10 minutes!Answered on 6/19/2015 by Pauline
Q:Hello, I recently received my Amazing first order from LUSH, ♥, But my mask of magnaminty was only filled a little more than 75% of the way, with a large gap on the left side all the way to the bottom. Am I able to receive a few samples of the mask to make up for the amount missing?Asked on 6/14/2015 by Lanae from Mesa, AZ
A:Our potted products are all filled by weight, so it is possible that it may have just moved around in shipment in such a way that created gaps. That said, if you don't think this is the case, give us a call at 1-888-733-5874, send us some pictures, and we can look into this for you!Answered on 6/20/2015 by Sal
Q:If my mask expired jan 5th but its not even halfway used, should I just throw it out or finish the mask? Because it would be a really inconvenient to loose soo much productAsked on 1/11/2015 by Valeria from Guatemala
A:Hi there! Thanks for your question!
Just because there is an expiry date doesn't mean the product is needed to be thrown out. Its just a sticker stating when it is most freshest :)Answered on 1/12/2015 by Anonymous
Q:can i leave this on for an hour or two?i have tough skin and it's never dry. also, can i use this daily?Asked on 1/6/2015 by euphoria from co
A:Hi there! Thanks for your question.
It is totally up to you how long you want to leave the mask on, I'd say it starts to get pretty tight and dry after about 20 minutes.
And yes you can use it daily, but I wouldnt suggest using it twice a day, because you dont want to over-exfoliate your skin!Answered on 1/13/2015 by Anonymous
Q:Could I use this product not only as a mask, but as a cleanser as well?Asked on 1/3/2015 by Ali from Columbus, OH
A:Hi there! Thanks for your question!
Yes, Mask of Magnaminty is a face mask, but you can also use it as a cleanser by not leaving it on to dry! It will still work it's magic :)Answered on 1/17/2015 by Anonymous
A:i think so, i don't think it would have any bad effects. it's not going to remove makeup though, otherwise i would use it as a cleanser :)Answered on 1/6/2015 by euohoriaa from FC, colo
Q:Is it okay to use this mask everyday following with the ocean sea salt cleanser? or is that too harmful?Asked on 12/19/2014 by Milad
A:Hi there! Its totally depending on your skin type. I'd try to limit it to 2-4 times a week. You could also be removing healthy skin cells by exfoliating too much and it might irritate your skin.Answered on 12/31/2014 by Anonymous
A:I'd limit both to 2-3 times a week depending on skin type. Once a week if you have dry or sensitive skin. You may be removing healthy skin cells by exfoliating too often and it could irritate your skin. It will disrupt the protective layer of your skin and make it more sensitive to the uv light.Answered on 12/19/2014 by Anonymous
Q:after mask, do you still put your reagular cream or jsut leave it and go to sleep?Asked on 11/30/2014 by Crystal from United States
A:It is up to you to choose what regime that you use for your skin. It would be dependent on your concerns and what you are looking to fix or how you choose to pamper your self.
Mask of Magnaminty isn’t technically a daily ‘facial wash’; it’s actually a deep cleansing face and back mask.
China clay and fresh peppermint reach deep down to pull the debris from your pores, giving you that delightful tingly-clean sensation.
We add loads of aduki beans to exfoliate flaky or dry skin, vanilla absolute to calm redness and honey to soothe. Our inventors created Mask of Magnaminty to be the ‘ultimate face mask’, intense but not harsh or abrasive on the skin. We recommend using Mask of Magnaminty weekly to keep the skin in good condition.Answered on 12/3/2014 by Jenean from LUSH DIRECT
A:You can use a cream, It leaves my face very soft after i rinse it off, but by habit i put on my night cream. It depends on your skin type. If you're normally dry, Use a cream for added moisture (which i do in my case) but if you're normally oily, i would just rinse off and go to bed, no cream.
Sent from my Sprint Samsung Galaxy® Note 4.Answered on 11/30/2014 by Jiannama from NY
A:I normally just take it off and then put on moisturizer because my skin
gets irritated easily so...yeah. Just the mask and then moisturizer. Hope
that helps!Answered on 11/30/2014 by Anonymous
Q:How do you know if the product has gone bad? Mine isn't suppose to expire for another 2 months, but when I opened it yesterday, there was some kind of liquid inside, and after leaving the mask on for 20 minutes, it was still fresh. It didn't harden like it usually does. Is this product still safe to use?Asked on 10/17/2014 by Xiomara from United States
A:It is perfectly fine to use, that liquid is more than likely just water. The same thing happens to mine and it still works wonderfully!Answered on 11/14/2014 by Anonymous
Q:So I bought the 11 oz, I didn't realize it has the expiration date when I was at the store. When I got home, I saw that it was made in July 2014 and expired in November 2014. So I have a month to finish this big jar which is impossible. So can I still use it when it passes the expiration date? Because it'll take a couple of months to finish the big size.Asked on 10/15/2014 by Ngan from United States
A:No it is not recommended to use it after the expiration date. You can defintley take it back to the store and see if they have a later date that you can exchange it for!Answered on 11/14/2014 by Anonymous
Q:Does this product initially cause breakouts?Asked on 10/7/2014 by Anonymous
A:I had no problems with breakouts when I started using this mask - it's
super wonderful! If anything, your breakouts (if you have any) will start
to clear up once you begin using it.Answered on 10/10/2014 by Anonymous
A:None of our products should cause breakouts and when they do, it usually means that the product is just not suitable for the skin. Sometimes, the skin may react to a new product but the reaction should not be severe and last for a long time. If breakouts persist, we certainly advise you to discontinue using the product.Answered on 10/8/2014 by Anonymous
A:Not from my experience! If anything, it always seems to instantly calm my skin.
Sent from my iPhoneAnswered on 10/7/2014 by Anonymous
A:It didn't for me and I have EXTREMELY sensitive skin.Answered on 10/7/2014 by Anonymous
A:No, at least it did no such thing with me. It's a really enjoyable mask
especially for colder months coming up.Answered on 10/7/2014 by Jiannama from NY
Q:I bought this product 2 years ago, and discovered it in the back of my bathroom closet. I was wondering if I can salvage it and still use it, or if I should throw it away?Asked on 8/23/2014 by Lindsay the hoarder from Westminster, MD
A:Our Mask of Magnaminty only has a four month life from the time that it was made. We don't test after those four months so can't guarantee its safety. I would definitely throw it away.Answered on 9/12/2014 by Anonymous
A:You should throw it out. There's not really any preservatives in there that will make the product last that long. If you do decide to use it, be prepared for nasty breakouts. Plus it might've gotten moldy. So its a no-go.Answered on 9/10/2014 by Lushgirl24 from Phoenix, AZ
Q:How often should I use the mask? Everyday, every other day, once a week?Asked on 8/3/2014 by Abby from Yokosuka, Japan
A:Mask of Magnaminty is very deep cleansing, so it is best to stick to using it once or twice per week!Answered on 9/25/2014 by Melissa S from LUSH Direct
A:I use it once a weekAnswered on 8/3/2014 by Anonymous
A:I use mine once or twice a week. I absolutely LOVE this mask. I like to use
it before bedtime. The mint in it is so refreshing that it makes my eyes
tear (I have sensitive eyes) so before bed is ideal for me so I'm assured
my eye makeup won't be ruined by my watery eyes during the day. I put it on
for about 15-20 mins, then scrub off. It's going to act as an exfoliant
when you wash the mask off. But the mask itself is not harsh to the skin,
so feel free to use 3 days a week or 4. But I realized using it 2 days a
week works best with my skin. Hope this helped!Answered on 8/3/2014 by Jiannama from NY
Q:is it recommended to be used once everyday?Asked on 6/11/2014 by WelbyJ from Los Angeles, CA
A:We recommend using it once a week to give your face a good deep clean.Answered on 9/12/2014 by Anonymous
A:I use it once a week and it works perfectly, my skin type is combination,
no acne prone skin and very sensitive.Answered on 6/11/2014 by Anonymous
Q:I recently stopped by a lush store because I am suffering from back acne and facial acne. I purchased this Mask and was told to use it a couple of times a week. I was also suggested to purchase dark angels and fresh pharmacy. I'm just not sure which order and frequency I should apply the products??? Please help!!Asked on 6/5/2014 by JGo from Houston, TX
A:In general, deep cleansing masks are best used 2-3 times per week, as they are meant to pull out any dirt and oil from the skin, and are a little bit intense for daily use. As for the two cleansers, either/both of them are appropriate for daily use, but it may be best to start with Fresh Farmacy on your face and Dark Angels on your body. Dark Angels has more of a scrubby texture to it, so try it out on your body first to see if you like how it feels, and feel free to use it on your face if you are happy with the exfoliating properties.Answered on 9/23/2014 by Melissa S from LUSH Direct
A:I haven't used the Fresh Pharmacy, but I know from using Dark Angels it can be a little harsh. If you have sensitive skin, I'd say go for the Fresh Pharmacy. Mask of Magaminty is definitely gentle enough to use every night, but since it's a bit pricy and at least I use a lot each time, I'd say try it 2-3 nights a weekAnswered on 6/13/2014 by Hannah from Portland, OR
Q:Should I apply a cleaner before or after using this product?Asked on 6/1/2014 by Michael from Orange County
A:For best results apply to clean skin.Answered on 9/1/2014 by Anonymous
A:before, it needs to be applied to cleaned skin!Answered on 8/25/2014 by val from San Juan, PR
A:I usually use a cleanser before I apply the mask, since the instructions
say to put it on clean skin. :)Answered on 6/1/2014 by Anonymous
Q:Before opening the mask can it be kept for a few months and not expire?Asked on 5/31/2014 by Nicole
A:Mask of Magnaminty has a shorter shelf life than the other cleansers, so it wouldn't be recommended to wait a few months before opening up your mask. Maybe purchasing it when you need it might be better!Answered on 9/12/2014 by Anonymous
A:I was told that it does have a shelf life even without a ton of use. The employee that helped me suggested that I get the smaller size so that it wouldn't expire before I finished it.Answered on 7/14/2014 by Juliette from Thousand Oaks, CA
Q:Is this good for dry skin?Asked on 5/8/2014 by Rachel Marie from Albany, NY
A:I have combination skin and the dry parts of my face felt nice and
hydrated. This product makes your skin so soft, I like to combine this with
a face oil afterwards or nice moisturizer. You'll wake up with your skin
feeling so soft and refreshed.Answered on 5/8/2014 by Anonymous
A:Mask of Magnaminty is appropriate for all skin types, as all skin can use a deep cleansing treatment every so often. Just make sure to moisturize afterwards!Answered on 5/9/2014 by Melissa S from LUSH Direct
A:YES totallyAnswered on 5/8/2014 by Anonymous