Questions & Answers
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Q:I am 13 years old, and I have very dry, thick, frizzy, curly hair. After searching this product up, I find that it says that it is the most richest conditioner LUSH has. Would it be okay for me to use?Asked on 5/23/2015 by Gayle the Researcher
A:Retread is a thicker consistency then our other conditioners, but it's also one of our most popular. This is a great option for all hair types and I think you'll really enjoy it!Answered on 5/26/2015 by Alexander from Lush Direct
A:I would say yes, it should do the trick.
I haven't used it in a while, but I remember that I really liked it and used the entire tub.
You can't go wrong with LUSH
Sent from my iPhoneAnswered on 5/24/2015 by Anonymous
Q:I bought retread thinking that it could be a wonderful moisturizing conditioner since i have dry hair, but immediately i applied it i had the feeling that it wasn't moisturizing my hair at all, but i confirmed it after, my hair was so tangled and dry. Is that normal with this conditioner? Let me know, thanks. I am going to continue using it because i have too but if it continue like that would be a really disappointing :(Asked on 5/6/2015 by sher
A:Our conditioners do not contain silicone, which is the ingredient that traditional conditioners contain to make the hair feel "slippery". For that reason, our conditioners can take a little bit of getting used to for some people! Stick with it for a few more washes and see if you start to like the results, as the ingredients in Retread are super nourishing for the hair!Answered on 5/19/2015 by Melissa S from LUSH Direct
A:I have personally never had any problems with this conditioner. I always
start with a moisturizing and exfoliating shampoo to start work on my hair
in the shower. After the shampoo, I apply this liberally and use my hards
to roughly comb through my hair removing any kinks or tangles that I might
have missed when shampooing. As far as moisture is concerned, give their
Jungle solid conditioner a shot if this is not effective enoughAnswered on 5/11/2015 by Anonymous
A:I wish I knew what kind of hair you had but this product is amazing for mine.( I have nice curly brown hair) I use a hair mask (roots) and then follow up with shampoo (rehab) and finish with conditioner (retread). This is an expensive product so I don't use it daily I use it when my hair is need of some extra attention. I use a good amount and let it sit for a while in my hair. I usually use this for my baths only because I can keep my hair away from the water for longer periods of time. after I use all these products together I had calm natural bouncy curls that smell of lush!
Ps if you live near a lush you can return this product or call there customer service line they never want you to be unhappy with product and are very accommodating!
Have a wonderful day
Happy lushing!Answered on 5/7/2015 by Ariel from Arizona
A:My hair is very long, curly and dry as well and I thought Retread would work really well but it didn't rinse out of my hair very well and did not condition it as much as I would have liked. I ended up using the rest of mine as a shaving balm for my legs. I have not had much luck with Lush's conditioners but I do love their bath stuff and face toners! I tried the banana conditioner too and it did not leave my hair soft.
Sent from my iPadAnswered on 5/6/2015 by Anonymous
Q:How long does this last for someone with shoulder length hair?Asked on 5/6/2015 by Grungens from Kansas
A:This varies from person to person, everyone tends to use different amounts and washes their hair with different frequency.Answered on 5/15/2015 by Lana from Lush Direct
Q:My hair is reasonably fine, but quite curly and dry- I use Curly Wurly and was hoping to be able to use this afterwards but I heard you weren't supposed to use it on limp/lifeless hair because it will "squash it flat". I'm not sure if fine hair comes under limp/lifeless but I just wanted to know if this would weigh down my curls and make them look flat?Asked on 3/30/2015 by Erin
A:It should be fine for your hair! However, if you try it and you don't find that it is the right solution for you we have a great return policy. Just make sure to keep your receipt!Answered on 4/5/2015 by Lana from LUSH Direct
A:I am not sure, sorry. I have thicker, coarser hair and was trying to keep it conditioned. It is thick and it is strong and good to deeply condition hair. I can take a thick, strong conditioner, so I cannot say 100% if it would weigh your hair down, but I would say that it is for intensive conditioning needs. Worse comes to worse, you could lightly shampoo your hair after the conditioning if you feel like its too heavy.Answered on 4/1/2015 by Anonymous
Q:Could I keep this conditioner on my hair for an extended amount of time as a treatment? It smells amazing. I needed this in my life.Asked on 1/21/2015 by ManeExpert from Idaho
A:You can leave it in for 10 minutes or for a little bit longer as a quick deep conditioner!Answered on 2/14/2015 by Pauline
A:Personally, I don't see why not. But you may want to check with LUSH and
the ingredients label to make sure there's not an ingredient in there that
may damage hair if left on for longer periods of time.Answered on 1/23/2015 by Anonymous
A:Regarding your question, my answer is yes! I happen to use the retread conditioner in a few different ways, but I find that my hair gets more nourishment if I take a shower, and at the end massage retread into my wet hair. I leave it in and hop out, sticking a shower cap on my head, and usually leave the conditioner in for 5-6, or overnight if I am going to sleep, and it works AMAZINGLY well.
Sent from my iPhoneAnswered on 1/21/2015 by Anonymous
A:Yes. What I do as soon as I get in the shower is wash my hair with shampoo,
rinse it out, then apply conditioner. After, as I usually take a long
shower and treat it like a spa, I wash my body, clarisonic my face, maybe
even a body and foot scrub, and then wash the conditioner out last. It ends
up staying in my hair for at least 15 minutes, and you can tell after a few
days that your hair is benefitting from these extended treatments.
Best.Answered on 1/21/2015 by Anonymous
Q:Is it supposed to be really liquidy? I can't get any in my hand without wasting a bunch of it by it spilling out.Asked on 12/9/2014 by Jake
A:The first batch I purchased was on the more liquid-y side, but my current batch is very thick. However, I've found that added heat and humidity will make it a little runny, so I suggested keeping it out of the bathroom until you need to use it.Answered on 1/8/2015 by Endlessly from Minnesota
A:Hi there! Thanks for your question!
To some degree, yes, it is a bit on the thinner side because one of its main ingredients is natural yogurt.Answered on 12/31/2014 by Anonymous
A:Mine was similar in consistency... unfortunately, that was an issue I had
with the product. Something that helped was dipping my comb into the jar
and running it through my hair to apply instead. I hope that helps.Answered on 12/13/2014 by PaigeIlien from Pierre, South Dakota
A:To a certain degree, yes. It's a bit on the thinner side but it very powerful if you let it sit in. Why it's so running because one of its main ingredients is yogurt. :) if you have curly hair the way this product works Is beyond words.
How I use it:
Get clean dry hands and get a little bit more than a quarter size start from the bottom of your hair and work up. Don't tip the black pot and have it come out you take your dry hand and scoop
It out. Also if you have gotten water in it that's another reason for its runny ness shake it up before use. Hope this helped
•Ariel Ketchner HarknessAnswered on 12/9/2014 by Ariel from Arizona
A:From my experience it should not be that liquify. The pot I got of it was
pretty thick just like a standard conditioner. All I have to do with mine
is scoop it out kinda like cool whip. I would return it and ask for either
a refund or a proper batch of it.
LDAnswered on 12/9/2014 by Anonymous
Q:I was Just wondering what this smelled like, like if it is a spicier smell like H'Suan Wen Hua or something sweet or floral?Asked on 11/26/2014 by Morgan from Colorado Springs, Co
A:It's smells floral and fresh, with a tiny hint of spiciness.Answered on 11/27/2014 by Serena from LUSH Direct
A:It's not spicy smelling at all. It's like a soft floral scent.
Sent from my iPhoneAnswered on 11/27/2014 by Anonymous
Q:I've never seen a conditioner with sulfates in it before, since these are used as lathering agents. Is this correct? Is there really sodium lauryl sulfate in this conditioner? If so, why?Asked on 8/14/2014 by Heather
A:It is supposed to be in there! Actually, in creams and lotions, it supports the main emulsion system and gives texture to the product.Answered on 9/25/2014 by Kayla from LUSH DIRECT
Q:Is Retread a deep conditioner? For best results do I use it after shampooing (as a normal conditioner) or only a couple times a week?Asked on 7/17/2014 by happygolush from Colorado
A:Retread is a really moisturizing conditioner. Use as a regular conditioner, after shampooing. If it seems a bit too heavy for you, feel free to switch it up and use it once in a while, but if it works then it is totally okay to use every time you wash!Answered on 9/8/2014 by Anonymous
A:Hi! I use Retread every day, after shampooing, as a normal conditioner. I let it sit on my hair for a few minutes before rinsing it out, and I'm very happy with the results!Answered on 7/17/2014 by Anonymous
Q:I have very sad thin dry and over dyed hair and a sensitive scalp/nose. Is this product good for revitalizing my sad locks or is there something better?Asked on 6/27/2014 by Kitty from Las Vegas, NV
A:Retread is great for getting your hair back into shape, especially if it has been chemically color-treated. In combination with a hair treatment every so often, you should find that it gives a lot of life back to your hair!Answered on 9/25/2014 by Melissa S from LUSH Direct
I also have dry and over dyed hair, but since I've been using either Curly Gurly (the coconut shampoo) or Blousey (the banana shampoo) and Retread, my hair has some body back. Be sure to let the shampoo work into the hair for a few minutes, then rinse and apply Retread. Allow Retread to soak in--I usually use my body wash & face cleanser, then rinse the Retread last. It hasn't worked miracles, I don't think anything can really change your hair texture, but it has restored the health & shine to my hair. Good luck.
DebbieAnswered on 6/30/2014 by Anonymous
A:I have the same hair type as yours! Dry, dead and dyed. I love Retread it definitely gives some life back in my hair without weighing it down. I also recommend using Roots, it's the best your hair will look and feel.
Sent from my iPhoneAnswered on 6/28/2014 by Anonymous
Q:Is this product suitable for color treated hair? I'm talking crazy colors- purple and magenta.Asked on 3/16/2013 by Nomi-omi
A:Great Question! Yes the Retread conditioner is safe for color treated hair. The nutrients from the natural yoghurt and the fresh melon will give your hair plenty of moisture without weighing it down and tons of shine with out washing away any color! I highly recommend the Retread conditioner.Answered on 8/20/2013 by Anonymous
A:I can't really say about the crazy colors part, but I color my hair once a month with NaturTint, a permanent, plant-based hair color. I had just colored my hair 5 days before I used Retread and no color came out when I rinsed it from my hair. Plus it seemed to intensify my hair color and make it look like I had just dyed it again. My hair was shiny and smooth after using itAnswered on 4/12/2013 by Ang from Long Beach,CA
Q:When I purchased this product my sales person told me to apply this product to my hair while dry then rinse. Is this the best method?Asked on 9/15/2012 by Karen from Amarillo, Tx
A:You can absolutely use Retread on dry hair, but the effects of it won't be reduced if your hair is already wet. Since many of us like to use conditioner right after washing our hair, it's very common to use conditioner on wet hair, and it's perfectly fine!Answered on 11/2/2012 by Brandy from LUSH
A:I was not told that, at least I don't remember it if I was. I have been using this in the shower after using the Rehab shampoo and I do not see a reason to use it on dry hair. (I was told to use the other conditioner with the crazy name on dry hair - and have used that one both ways, both have worked well.)Answered on 10/12/2012 by Melicious from STL, MO
Q:How many uses can I get from one jar? Does it work with blonde dyed hair?Asked on 8/26/2012 by Addy
A:The number of uses depends greatly on how much you use with each application, as longer hair may need a little more than shorter hair.
Retread is great for blonde coloured hair, as it will help to seal down the hair's cuticle, and minimize breakage which can occur as a result of colouring.Answered on 8/28/2012 by Megan from LUSH Direct
Q:I have thick, medium longish hair. How many uses can I expect to get out of one pot?Asked on 5/16/2012 by Sie by the Sea from Outer Banks, North Carolina
A:If you use it everyday you can get at most get probably a month's worth of use out of the pot. Depending on your application.Answered on 6/20/2012 by P.Y.Tatum from Glendale, CA
A:It all depends on how much you use and how frequently. A little goes a long way so you may get up to 12 washes out of it, but like I say it depends on how often and how much you use.Answered on 8/31/2012 by Anonymous
Q:I am african american,can you use this product daily on dry hair?Asked on 3/6/2012 by Anonymous
A:Yes, you can use Retread every time you wash your hair. Use it after you shampoos to condition and soften the hair.Answered on 3/7/2012 by Megan from LUSH