Questions & Answers
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Q:The instructions said to leave the face mask on for 5-10 minutes and to not let the mask completely dry out, is there a particular reason why we can't let the mask dry out?Asked on 8/20/2014 by Karen_Nguyen from Victoria, Australia
A:If it dries out the product will just cake onto your skin rather than it work while it's moist!Answered on 9/25/2014 by Anonymous
Q:Is it okay to leave this product out of the fridge for 1 or 2 days? say if you're purchasing it abroad and bringing it on a planeAsked on 5/10/2014 by audrey
A:Sadly, we cannot recommend leaving this product out that long - Fresh Face Masks really do need to be refrigerated at all times!Answered on 8/21/2014 by Brandy from LUSH
A:Hi Audrey, good question!! The sales associate advised it should be NO MORE than 3 to 4 hours out of the fridge, since these are fresh face mask. I hope this helps you, and good luck!! :0) ohhh, if I were to purchase this abroad I would request for it to be packaged in a small cooler with ice packs. ;0)Answered on 6/8/2014 by The smeller from Texas
Q:How often should I use "The Sacred Truth?"Asked on 3/9/2014 by BeautyBella from New York, NY
A:I would recommend using it once or twice a week, depending on how your skin responds. Just make sure to leave at least one day between applications so you don't over-cleanse or strip the skin. I hope this helps!Answered on 3/19/2014 by Megan from LUSH Direct
Q:When not used or opened by experation date is it still safee to use? The Sacred Truth face maskAsked on 7/2/2013 by Monica from San Diego CA
A:Our Fresh Face Masks are designed using the very freshest ingredients we can find! They are essentially like food for your face and are meant to expire 3 weeks from the date they are made on. We don't recommend using them after the expiry date, even if they haven't been opened or used. Think of them like food - once the expiry date is gone, it's time to get a new one!Answered on 8/21/2013 by Anonymous