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Many of us long-term LUSH employees are asked how we got our dream job at LUSH. Often the answer is that they started their career at the "top" as a part-time employee during our busy holiday season. We call it the top, because these are our customer-facing employees in the retail stores, and our product-making wizards in the kitchen.
No one is more vital to the holiday experience at LUSH, and their experience in this role helps to inform the rest of their career with the company. I know it does mine, and I talked to several fellow LUSHies who felt the same way.
Take Karla and Yuliya from our manufacturing rooms in Vancouver and Toronto. Karla spent her first holiday at LUSH in a local store, selling our products to customers before applying for a position in Manufacturing the following year - that was 6 Christmases ago.
“Something that has followed me through Manufacturing is the question, ‘Would I buy this?’ Being handmade LUSH products maintain an element of uniqueness with every batch, but if I can honestly answer, ‘Yes, I would buy this product,’ then I know it has meet the quality that I was trained to sell to customers. “
Yuliya was hired 7 Christmases ago in the gift wrap room. As a Buyer, she says of her experience in Manufacturing: “Having an understanding of the processes and how our products are made has a huge impact on the decisions I now make related to what product to purchase, in what quantities and how well it will suits our nee...