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Claim your prize

Thanks for chatting with us and congratulations on winning a LUSH prize!

If you are not making a purchase today, you can claim your prize by filling out the form below so we have all the info we need to ship your prize.

You can use this form to claim up to five prizes. If you have more than five claim codes, please call our Customer Care Centre at 1.888.733-5874.

Reminder: Do not give your claim code to anyone else. It will only work once!

If you have a chat party prize code, enter it here:

We will mail your prize to you via regular ground shipping. You should receive it within 15 days.

Go back to our chat party.

If have any questions about claiming your prize, please email ajacobs@lush.com


*From 12am (PST) December 26, 2011, buy a holiday item or soap and get one free and/or buy a holiday pre-wrapped gift or a year round pre-wrapped gift and get one free. Only soap and year round pre-wrapped gifts made before November 1, 2011 qualify for this offer. Offer applies only to holiday items, soap, holiday gifts, pre-wrapped year round gifts with a "2 for 1" sticker on the product detail page: all other products, gift cards, and gift wrapping services are excluded. No promo code required. During checkout you will be promoted to select the free product (s) of your choice of equal or lesser value. Maximum of 10 free items per order. We reserve the right to make substitutions for free products. No rainchecks. Product availability may vary over the course of the promotion. Offer limited to available inventory while supplies last.