Contest FAQs

Contest Rules

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Sweepstakes is open to legal residents of the 50 United States or District of Columbia, and the provinces and territories of Canada who are 13 years of age or older. Residents of the United States must register at the US site www.lushusa.com/scavengerhunt. Residents of Canada must enter on the Canadian site at www.lush.ca/scavengerhunt. Residents of Quebec must enter on the French Canada site at www.lush.ca/chasseautresor. Void where prohibited. Employees (and their immediate families (parent, child, spouse or sibling and their respective spouses, regardless of where they reside) and those living in their same households, whether or not related) of the LUSH Handmade Cosmetics Ltd. (“Sponsor”), and its parent, affiliates, subsidiaries, advertising and promotion agencies, and website providers/web masters are not eligible to enter or win. By participating, entrants agree to be bound by these Official Rules and the decisions of the judges and/or Sponsor, which are binding and final on matters relating to this sweepstakes. Sweepstakes is subject to all applicable federal, state and local laws.

Sweepstakes begins 12.01 p.m. Pacific Time (PT) on November 3, 2008 and ends at 11:59 am PT on November 15, 2008. Prize(s) will be awarded based on a random draw from all eligible entrants. The draw will be held the week of November 17, 2008. All winners will be contacted via phone or email. Results will be announced on the contest landing page by November 21, 2008. To enter: 1) Visit www.lushusa.com/scavengerhunt, www.lush.ca/scavengerhunt or www.lush.ca/chasseautresor and follow the directions to participate in the daily challenge. To fully compete and qualify, all entrants must submit the registration form for the contest and must be subscribed to LUSH e-news. Limit one (1) entry per person, per email address and per household for each daily challenge. Participants can enter a total of ten (10) times throughout the contest, unless they participate in the Refer A Friend portion. For every five (5) people referrals that sign up, the contest will receive one (1) extra entry for a maximum of ten (10) extra entries. Multiple entries received from any person or email address or household after the first daily entry received from that person or email address or household will be void. Entries generated by script, macro or other automated or mechanical means are void. All entries become the property of Sponsor and will not be acknowledged or returned.

Potential Grand Prize winners will be notified if they completed the online entry form correctly and answered at least one daily challenge correctly. Odds of winning depend on the number of eligible entries received. Potential Grand Prize winners will be notified via email or phone during the week of November 17, 2008. The winner will be announced online at www.lushusa.com/scavengerhunt, www.lush.ca/scavengerhunt and www.lush.ca/chasseautresor by November 21, 2008. Potential prize winners may be required to execute and return an affidavit of eligibility, a liability release and where lawful a publicity release within ten (10) days of date of issuance. If documents are not returned within the specified time period, prize or prize notification is returned as undeliverable, or the potential winner is not in compliance with these rules or Sponsor is unable to contact potential winner within a reasonable time period, prize will be forfeited and, at Sponsor’s discretion, an alternate winner selected.

A LUSH gift card valued at $1,000 for both Canada and the United States. A LUSH gift card valued at $400 for Quebec. Total retail value: $2,400. There will be a total of three (3) winners: one (1) for Canada, one (1) for the United States and one (1) for Quebec. The three (3) winners will be selected from all eligible individuals to enter the Sweepstakes during the Sweepstakes Period, as determined by Sponsor. To be eligible, individuals must correctly answer at least one daily challenge available on www.lushusa.com/scavengerhunt, www.lush.ca/scavengerhunt and www.lush.ca/chasseautresor by submitting their answers online. Limit one (1) per person, per email address and per household. To ensure the security of winner’s prize, we will mail him/her a physical LUSH gift card that is not yet activated to the address provided on the contest entry form within 14 (fourteen) business days. Prizes will not be mailed to P.O Box or FPO mailing addresses. When received, the winner will then contact a designated contest representative (as indicated in a cover letter with full instructions) and request activation. The card will then be loaded with the full $1,000 or $400 prize value. No more than (3) gift cards will be awarded. Winners may not substitute, assign or transfer a prize or redeem prize for cash, but Sponsor reserves the right, at its sole discretion, to substitute a prize with one of comparable or greater value. Winners are responsible for all federal, state and local taxes, if any, as well as any other costs and expenses associated with acceptance and use of a prize not specified herein as being awarded. Prizes are awarded “as is” with no warranty or guarantee, either express or implied by Sponsor. All prize details are at Sponsor’s sole discretion.

Released Parties (as defined below) are not responsible for lost, late, incomplete, inaccurate, delayed, stolen, misdirected, undelivered, garbled or illegible entries, registrations or email; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors of any kind whether human, mechanical, electronic, network, typographical, printing or otherwise relating to or in connection with the sweepstakes, including, without limitation, errors which may occur in connection with the administration of the sweepstakes, the processing of entries or registrations, the announcement of the prizes or in any sweepstakes-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the sweepstakes. Released Parties are not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this sweepstakes or downloading materials from or use of the website. Persons who tamper with or abuse any aspect of the sweepstakes or website, as solely determined by Sponsor, will be disqualified and all associated entries will be void. Should any portion of the sweepstakes be, in Sponsor’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the sweepstakes and, if terminated select the potential winners from among all eligible, non-suspect entries received prior to such termination. Entrants, by participating, agree that Sponsor, and its parent, affiliates, subsidiaries, advertising and promotion agencies, and website providers/web masters, and all of their respective officers, directors, employees, representatives and agents (collectively, the “Released Parties”) will have no liability whatsoever for, and shall be held harmless by entrants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of a prize or participation in this sweepstakes. Each winner, by acceptance of prize, except where legally prohibited, grants permission for Sponsor and its designees to use his/her name, address (city and state), photograph, voice and/or other likeness and prize information for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide, and on the Internet and world wide web, in perpetuity, without notice or review or approval. In the event of a dispute regarding entries received from multiple users having the same e-mail account, the authorized subscriber of the email account at the time of entry will be deemed to be the entrant and must comply with these rules. Authorized account subscriber is the natural person who is assigned the e-mail address by the Internet Service Provider (ISP), on-line service provider, or other organization responsible for assigning e-mail addresses.

For the names of the winners (available after November 21, 2008) send a self-addressed stamped envelope to: LUSH Online Scavenger Hunt, LUSH Handmade Cosmetics Ltd, 8365 Ontario St., Ste. 120, Vancouver, BC V5X 3E8 Canada for receipt no later than November 30, 2008.

LUSH Handmade Cosmetics Ltd., 8365 Ontario St., Unit 120, Vancouver, BC V5X 3E8 Canada