General

Frequently asked questions
Are there any franchise or wholesale distribution opportunities with Lush?

Lush is a privately owned and operated company within North America and there are no opportunities for franchise or wholesale. However if you are interested in opening a Lush store outside North America, please write to INTERNATIONAL ENQUIRIES, Lush, 29 High Street, Poole, Dorset, BH15 1AB England or fax your proposal to +44 (0) 1202 661832.

Press Inquiries

Members of the media can contact our Public Relations department at pr@lush.com. For general questions, comments or the status of your order, please email customercare@lush.com.

Sponsorships, Giveaways and Events

Lush is only able to offer products, gifts or event sponsorship to our current Charitable Giving partners. Our Charitable Giving program supports small grassroots organizations working to reform the root causes of environmental, animal protection and human rights issues. Although we strive to help as many organizations as possible, we currently don’t have the capacity to fund sponsorships, scholarships or personal fundraising initiatives. If you wish to learn more about the organizations we support, please view our funding guidelines and current partners.

What is Lush's mailing address?

Lush Fresh Handmade Cosmetics
8680 Cambie Street
Vancouver, British Columbia
Canada V6P 6M9

Where can I find the nearest Lush retail store?

We are rapidly expanding our business throughout North America. View our US shops. If there are no retail locations near you, Lush Direct (phone and web) will be pleased to deliver your order right to your door.