Gift Cards

Does Lush have gift cards?

Yes! Gift cards are available for purchase on our website and in Lush stores in denominations from $5 to $250. They can be redeemed online, by telephone, or in our retail shops.

Gift cards ordered through the Lush website are delivered to the recipient via Ground ($4.00 charge) or Priority ($8.00 charge). For faster delivery, choose our E-Gift Card, a personalized gift card sent via email.

Gift cards are also available for purchase at select 3rd party retailers in the preset amount of $50 or a customized amount between $25 and $200. These can be redeemed online and in Lush shops in the country they were purchased in.

How long does it take to receive my e-gift card?

It may take up to 1 hour for your gift card to be activated. You will receive an email when the activation is complete, so please be sure to check your spam folder.

How long does it take to receive my physical gift card?

  • Ground: 5-12 business days
  • Air: 4-7 business days

During the busy holiday period, orders may be delayed by 2-5 days.

Can I use my gift card online or in a store?

Your gift card can be redeemed through phone orders and online as well as in our stores located in the US and Canada.

Can I use my US gift card in Canada or vice versa?

Yes, but only the gift cards that are purchased directly through Lush. Our systems will automatically calculate the exchange rate.

Gift cards purchased through 3rd party retailers can only be redeemed in the country they were purchased in.

What happens if the design I selected is out of stock?

We'll send another amazing Lush gift card design to you.

When will I get my personalized e-gift card?

We will send you your personalized e-gift card as soon as it's processed. Please note that it may take a few hours for us to process your custom photo.