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Ground shipping is free for all purchases of $60 or more.
Ground shipping starts at $6.00 and takes 2-8 business days to arrive after being shipped.
Priority shipping is also available.
Please note: we cannot accept returns without prior authorization.
To return an order made online or over the phone, contact our dedicated Customer Care team to get started.
Returned items need to be 75% intact and returned with their original packaging and include a copy of the packing slip. You can return items up to 90 days after the date we shipped your order. Shipping charges are not usually refundable.
Always have your faves on-hand with ReFresh, our subscription service. Learn more about ReFresh.
Stay stocked up with regular deliveries every one, two or three months.
You can pause, skip, change or cancel an order at any time.
Build a personalized subscription plan that works for you.
Same Day Delivery
Same-day delivery is provided by DoorDash. Products ordered from a Lush store by 1 p.m. can be delivered the same day. Orders placed after 1 p.m. will be delivered the following day.
We’ll send an email confirmation when we receive your order. If you opt in for text updates, you'll receive notifications once your order is on its way.
Please note that same-day delivery orders can’t also contain products for our ship to home or pick up in-store delivery methods.
Learn more about same-day delivery.
Pick Up In-Store
Buy your favorite products online and pick them up at a store near you.
We'll email you when your order is ready (typically within four hours), and we'll hold the order in-store for four days.