The Snow Fairy Experience
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Ground shipping is free for all purchases of $60 or more.
Ground shipping starts at $6.00 and takes 2-8 business days to arrive after being shipped.
Priority shipping is also available.
Please note: we cannot accept returns without prior authorization.
To return an order made online or over the phone, contact our dedicated Customer Care team to get started.
Returned items need to be 75% intact and returned with their original packaging and include a copy of the packing slip. You can return items up to 90 days after the date we shipped your order. Shipping charges are not usually refundable.
How Eco-friendly is Your Lush Gift?
Every single part of a Lush gift is as eco-friendly, recycled, and recyclable as possible. Boxes and tags are made from 100% recycled paper, tins are reusable, and even those packing peanuts that help keep your goodies safe and protected are plant-based and compostable.Unwrap the secrets behind our gifts
Always have your faves on-hand with ReFresh, our subscription service. Learn more about ReFresh.
Stay stocked up with regular deliveries every one, two or three months.
You can pause, skip, change or cancel an order at any time.
Build a personalized subscription plan that works for you.
Pick one delivery method
Same-day delivery can’t be combined with other delivery methods in the same order.
Same Day Delivery
Same-day delivery is provided by DoorDash. Products ordered from a Lush store by 1pm can be delivered the same day. Orders placed after 1pm will be delivered the following day.
We’ll send an email confirmation when we receive your order. Once the order is on its way, you’ll receive notifications directly from DoorDash.
Please note that same-day delivery orders can’t also contain products for our ship to home or pick up in-store delivery methods.
Learn more about same-day delivery.