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Same-day Delivery

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How to order Eligibility FAQ

How to Order
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Shop

Check if your delivery address is eligible for same-day delivery when you add items to your cart. 

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Checkout

When placing your order, be sure to include your mobile number so you can receive delivery update text messages from DoorDash.

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Deliver

Any order placed before 1 p.m. will be picked up at your local shop by a DoorDash driver and delivered to you the same day.

Eligibility

Same-day delivery is available from all Lush shops. To see if your address is eligible for same-day delivery, enter your full delivery address as you add items to your cart.
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Same-day Delivery FAQs

When do I need to place my order to guarantee same-day delivery?

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You must place your order before 1 p.m. local time to guarantee same-day delivery. Orders placed after 1 p.m. local time will be delivered by the end of the following day.

What if I don’t receive my delivery?

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If you don’t receive your order, contact us. Please make sure you have your order number ready so our Customer Care team can help you as quickly as possible.

Can I cancel my same-day delivery order?

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Yes, should you need to cancel your order, you can do so by reaching out to our Customer Care team.
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