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Packaged with Gratitude

With the spread of Covid-19, we've had to temporarily close the doors of every single one of our North American shop locations. We don't know what the future will hold, and right now we're still taking things day by day.

But because we can't serve you at the store level, we've been so grateful to see a surge in sales on our website. At the same time, we've worked to make sure that our staff are safe: providing them with gloves and masks, giving them staggered break times, regularly cleaning work spaces, ensuring that they're 2 meters apart all times and generally having a smaller number of people in our manufacturing and distribution headquarters at all times.

We wanted to film this video to thank you for sticking with Lush during this unusual time and explain why things are taking a little longer than normal.

*Staff in our distribution facilities follow WHO Covid-19 safety protocols: working two meters apart, wearing gloves when packing orders and have been supplied masks which can be worn if chosen.