Virtual consultations
Free, personalized product advice from a knowledgable member of store staff.
Gift concierge
Want help finding the perfect gift? Chat for free with our friendly store staff.
Virtual parties
We'll help you host an amazing celebration for friends, family, kids and more.
How to book a virtual consultation
Find your local Lush at the top of our site and select Book A Virtual Consultation.
We'll ask you to confirm your time zone, contact information and preferred call time.
We'll send you an email confirming your consultation appointment.
*This service is currently only available to customers in Canada or the United States of America. Please note that store staff do not have information about active orders and cannot answer questions about order status or delays.